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For riders

No fake-booking losses. No suspend-first. Due process, guaranteed.

Ride with a community that defends you. Fair pay set by your operator, protection when a booking turns out fake, and a warning or suspension before anyone is removed. Never suspend-first.

We email you about FetchExpress updates, your onboarding, and the public launch. We do not share your email or phone, and we do not sell them to third parties.

What riders get

  • Fair pay, set by your operator.

    A higher rider share than the apps that leave you ₱23 to ₱27 a booking. Your operator sets rates that make the run worth doing.

  • Fake-booking protection.

    When a booking turns out fake, you do not eat the loss. No more “our company does not reimburse.”

  • Due process, not suspend-first.

    A standing ladder and disputable deductions your operator defends, with the platform as final arbiter. A warning or suspension before removal, not “bakit termination agad?”

  • A community that defends you.

    Verified riders, real people, a hub that vouches for you. No anonymous exploitation and no faceless support queue.

  • Reputation that travels.

    Every completed run and badge follows you across hubs and cities. Switch operators without starting from zero.

  • A real app, not a Messenger thread.

    Browse the feed, navigate, chat with the customer in-app, and mark pickup and drop-off with a photo. Get paid the way your hub already pays.

FAQ

Rider questions

  • How do I apply to a hub?

    Browse hubs in your area, see how each one runs and pays, and apply once. The hub operator reviews your ID and documents and decides who runs.

  • Am I a FetchExpress employee?

    No. You work with the Hub you applied to. The Hub is a registered local business with its own employment or contracting structure. FetchExpress provides the app and the platform. The Hub is responsible for your relationship, your earnings, and your day-to-day operations.

  • Does my reputation move with me?

    Yes. Your rating, your runs, your badges follow you across hubs and across cities. You do not start from zero when you switch hubs.

  • How are my earnings handled?

    Cash, GCash, or whatever the hub already pays with. The platform records the agreed amount on each booking. The hub handles the payout to you per its own rules.

  • What if my hub closes?

    Your profile, history, and reputation stay yours. You can apply to another active hub and continue.